Hawke Masonry Services: FREQUENTLY ASKED QUESTIONS
Do you give Free Estimates?
Yes, our estimates are always free. If you live out of town we may require photos and site measurements before we can provide your estimate but we'll let you know.
I received your estimate but it expires before I can make a decision. Why is there an expiry date and can I still book after it expires?
Our estimates have an expiry date to ensure the work we quote on doesn't change (ie. more damage to site) and the pricing on the products we've quoted don't change. Depending on your project, we may need another site visit if you choose to book after the expiry date but in most cases the estimate value doesn't change.
The amount on the estimate I received is much higher than I expected. Is that the best you can do?
All of our customers receive the same price, which has been carefully valued to represent the skill level of the work involved and the time it takes to complete it. We offer promotions several times a year, as well as referral certificates that anyone is eligible for.
Do you offer a discount for Veterans?
We offer a discount for active military members and veterans of 5% off the entire estimate. This discount may be used in addition to any current promotion we are offering. Our maximum discount amount combined or otherwise may not exceed $2000 before taxes.
Can't you just parge over the holes in my parged chimney?
Technically yes we could; but we won't. A parged chimney generally indicates a history of issues such as missing mortar and damaged masonry. We're in the business of helping people, not creating problems for the future.
Why are your chimneys Life Guaranteed services, and what does that mean?
Our Owner & Bricklayer Jameson is on every chimney project ensuring it is done properly. His care and expertise give us the confidence to offer a Life Guarantee on your new or rebuilt chimney. For 25 years, or as long as you own your home, your chimney construction is guaranteed. This does not include repointing the grout lines or repairing chimneys that were not repointed when they should have been. If you notice an issue with your Life Guaranteed chimney, contact us as soon as you realize it and we will have a look.
Can I do the project myself?
Sometimes, yes! Contact us and we'll help you figure out if it can be a DIY project or not.
Yes, our estimates are always free. If you live out of town we may require photos and site measurements before we can provide your estimate but we'll let you know.
I received your estimate but it expires before I can make a decision. Why is there an expiry date and can I still book after it expires?
Our estimates have an expiry date to ensure the work we quote on doesn't change (ie. more damage to site) and the pricing on the products we've quoted don't change. Depending on your project, we may need another site visit if you choose to book after the expiry date but in most cases the estimate value doesn't change.
The amount on the estimate I received is much higher than I expected. Is that the best you can do?
All of our customers receive the same price, which has been carefully valued to represent the skill level of the work involved and the time it takes to complete it. We offer promotions several times a year, as well as referral certificates that anyone is eligible for.
Do you offer a discount for Veterans?
We offer a discount for active military members and veterans of 5% off the entire estimate. This discount may be used in addition to any current promotion we are offering. Our maximum discount amount combined or otherwise may not exceed $2000 before taxes.
Can't you just parge over the holes in my parged chimney?
Technically yes we could; but we won't. A parged chimney generally indicates a history of issues such as missing mortar and damaged masonry. We're in the business of helping people, not creating problems for the future.
Why are your chimneys Life Guaranteed services, and what does that mean?
Our Owner & Bricklayer Jameson is on every chimney project ensuring it is done properly. His care and expertise give us the confidence to offer a Life Guarantee on your new or rebuilt chimney. For 25 years, or as long as you own your home, your chimney construction is guaranteed. This does not include repointing the grout lines or repairing chimneys that were not repointed when they should have been. If you notice an issue with your Life Guaranteed chimney, contact us as soon as you realize it and we will have a look.
Can I do the project myself?
Sometimes, yes! Contact us and we'll help you figure out if it can be a DIY project or not.